Frequently Asked Questions

New Languages

  • Would you consider publishing a course in ___ language?

    We love all languages! If you or someone you know wants to cooperate on a new language, we're interested - just let us know.

  • Do you have any estimate for when ___ language will be ready?

    Generally speaking, it's very difficult for us to say exactly when a new language will be ready. Our production process has quite a few moving parts, including translation, verification and proofreading, audio recording, audio post-production, and text post-production including romanizations and IPA phonics. Please check back on our website for updates, or send us an email and let us know that you want to be notified when a specific language is updated.

  • I have some friends that are interested in your projects, how can they contribute to Glossika?

    Please have all interested parties send an email to training@glossika.com with the language they want to publish and their qualifications.

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Product Details

  • Why can't I pre-order ___ language anymore?

    We appreciate the support our customers show by placing pre-orders for products currently in production. We have recently updated our policy to wait until our new products are at least 90% complete before taking pre-orders, in order to avoid misunderstandings about when the products will be released.

  • Is the Intro level for ___ language available yet?

    Currently the only products available in the Intro series are the Glossika Chinese Pronunciation manual (for English speakers) and the Glossika English Pronunciation Manual (for Chinese speakers). We will be adding more courses in this series in the future.

  • Is your product good for beginners?

    Absolutely, although we do advise true beginners (with no experience) to do some additional research on their new language at the beginning. Wikipedia is a great resource, but any self-learning books or language textbooks will do just fine. The important thing is to listen often - remember, the more you listen, the faster you'll pick it up!

  • You have lots of products, where should I start first?

    If you aren't studying for any special purpose such as conducting business or short-term travel, for general-purpose language acquisition we recommend Fluency 1-3, the first 3 courses of our general-purpose series in one convenient package.

  • What is the difference between Japanese and Japanese for Teenagers?

    Japanese for Teenagers is intended for Japanese second language teens and young adults who are looking for a more informal style of speech that they will hear among close friends. The regular Japanese product is for most other learners who will be speaking a more polite version of the language - suitable for use with one's teachers, elders, acquaintances, and strangers.

  • Can the PDF text be searched or copied?

    Glossika PDFs are secured with Adobe Acrobat version 10 PDF copy protection. The text is fully searchable, but the version 10 copy protection scheme disables copy-paste and printing of the PDF contents.

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Triangulation Packages

  • What is triangulation package? Does this mean that different languages are mixed in the same files, or is it more a way to 'bundle' a few languages together with a less expensive price?

    The triangulation package allows you to learn or review 2 or more languages at the same time by combining multiple languages into a single audio file.

  • I already own ___ language package. What would be my price if I order the Triangulation Package that includes ___ language?

    We are happy to offer a 20% discount for triangulation packages that include a language you have previously purchased. Please email us for a coupon code.

  • If I ordered a 3-Language Triangulation package, are the 3 languages Source, Target 1, Target 2? Or is it Source and then Target 1, Target 2, Target 3?

    The 3-Language Triangulation package includes a total of 3 languages: one source and two targets.

  • Would it be possible to receive some example files?

    Of course! Send us an email at training@glossika.com, and tell us which 3 languages you'd like to try.

  • Does it contain all the material from the chosen languages or less material than if I bought each one of them separately?

    Every course in the same series has the same material. Triangulation for Fluency 1-3 contains the same material as the individual languages, but the audio is joined together. You'll hear Source > Target 1 > Target 2 in the same file.

  • Does it require any previous knowledge of these languages?

    The Triangulation Package works best when you already have at least some familiarity with the languages, and we recommend using your native language as the source language.

  • Is it possible to order printed copies of the triangulation PDFs?

    Unfortunately not. Due to minimum order requirements from our printing house and the unlikeliness of selling a large volume of Triangulation Packages for every combination of languages, we are unable to provide paperback copies. However, we hope to make this possible in the future.

  • Is it advisable to only choose similar languages in a triangulation pack (Spanish and Catalan), or would it be fine to mix languages which are not similar to one another?

    You can mix and match language families, but we really like listening to audio from different languages of the same family. Listening to two similar languages side by side allows you to more easily keep them separate in your mind.

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Placing an Order / An Existing Order

  • My download links have expired. Can I get new download links?

    Yes. Please send us an email at training@glossika.com and include your order number.

  • How is the product delivered?

    Ebooks and audio files will be delivered as download links sent via email. Paperback books will be delivered via international post.

  • How much do I need to pay for international shipping?

    International post is free for all orders.

  • What is the size of the download?

    The download includes more than 120 hours of high quality audio, and the complete package is anywhere from 3-6 GB (varies by language).

  • Do I get a discount by buying 2 (or more) courses at once?

    No, but please check back regularly for special offers!

  • I previousy purchased an audio-only course, can I buy the PDF or book to go with it?

    Yes, please send us an email with your order number for details.

  • How long does it take to download the sound files?

    Download time will depend on your own internet connection speed. A 3 GB download over a 10 MBps broadband connection will download in approximately 5 minutes, while a 1 MBps connection will take about 1 hour.

  • I am not living in Taiwan, can I pay via bank transfer?

    We do not yet accept international wire transfers. You can pay with all major credit cards or Paypal on our secure online shop.

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